
FAQs
Our most commonly asked questions!
Ordering
Our new menu is released every Sunday for the following week’s pickup and delivery.
Orders close at 12:00 PM (noon) CST every Friday. Items may sell out before the ordering deadline, so we recommend placing your order early for the best selection.
Simply place your order directly through our website. Select your meals, choose delivery or pickup, and we’ll take care of the rest!
Pickup & Delivery
You can pick up your order at either of our convenient locations:
- Elio’s Wine Warehouse (Uptown)
- Old Metairie Bottle Shop (Old Metairie)
We currently deliver to Uptown, Lakeview, Mid-City, Metairie, and Kenner.
Yes. We offer delivery to Uptown, Metairie, Mid-City, Lakeview, and Kenner for a flat $20 delivery fee.
Delivery ZIP Codes: 70001, 70002, 70003, 70005, 70006, 70062, 70064, 70112, 70115, 70118, 70119, 70122, 70123, 70124, 70125, and 70130.
Orders of $100 or more qualify for FREE delivery within our delivery area.
Meals are available for pickup or delivery every Tuesday. Orders of $100 or more qualify for FREE delivery within our delivery area.
Deliveries are made every Tuesday between 3:30 PM and 6:30 PM.
Customize Your Meals
Yes! We’re happy to accommodate dietary preferences and special requests whenever possible.
Please contact us at info@alexandersmeals.com before placing your order so we can confirm we’re able to accommodate your request. Once you’ve placed your order, please include your request in the order notes at checkout so our kitchen has all the details.
Yes! A large portion of our meals can be tailored to be made Gluten Free or Dairy Free.
Please reach out to us at info@alexandersmeals.com.
About Our Meals
Our family meals are designed to serve 4 people.
Reheating instructions are included with every order. You can also find them anytime on our Reheating Instructions page.
Our meals are prepared fresh each week and are best enjoyed within 4–5 days of pickup or delivery. Many of our meals can also be frozen for later enjoyment.
Yes! We use fresh, high-quality ingredients and source locally whenever possible. Our menus are built around seasonal ingredients to deliver the best flavor and quality each week.
Every week! We release a brand-new menu each Sunday featuring 4 individual meals and 2 family meals that serve 4, along with breakfast items, desserts, kids’ meals, and other seasonal favorites. Every meal is prepared fresh and is available for pickup or delivery the following Tuesday.
Sign up for our email or SMS list to receive the new menu each week.
Most of our family meals can be frozen. Individual meals vary depending on the ingredients and produce used. For the best quality, we recommend freezing meals before the best-by date and thawing them in the refrigerator before reheating. If you’re unsure about a specific meal, feel free to ask us!